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Manchester: Operations Manager role

Placed by activ8 recruitment

Operations Manager

Description: Listed by activ8 recruitment -

We are recruiting for a Sales Operations Manager to analyse sales process, identify improvements and train the sales team.

The purpose of the role is to reduce or eliminate inhibitors that create friction in the sales process. Leading to an increase in sales productivity, revenues, and profits.

You will relentlessly drive enhanced sales and marketing performance using, but not limited to: (i) data-led insight; (ii) lead management and account allocations; (iii) hiring and training; (iv) process optimisation; (v) evaluating IT systems, their usage and championing adoption; (vi) improving communication and reporting.

Create data points and insight from internal and external market sources to drive sales and revenue strategy. This to include direct interaction with customers to understand (i) why we win and (ii) why we lose, driving subsequent business improvements.

Your key responsibilities as a Sales Operations Manager will be split between Sales Operations and Sales Enablement, including (but not limited to):

  • Ensure that the right reports and dashboards are in place to provide sales leaders with the ability to make informed decisions.
  • Using complex data sets requiring sophisticated analysis, for advanced interpretation and predictive analytics to drive strategy and actions.
  • Manage and improve sales forecasting and reporting.
  • Define and refine sales processes and methodologies to improve conversion, shorten sales cycles, and maximize wins. Implement and improve IT systems to support and systemize these.
  • Use marketing dashboards to track efficiency and identify improvement opportunities.
  • Use base segmentation and product penetration data to identify niches with product opportunities for trial.
  • Plan sales territories, account coverage and assigning accounts.
  • Use contract end-date reports and predictive churn indicators to improve churn.
  • Use data to identify channel partners’ performance levels versus strategic targets.
  • Play the lead sales role in joined-up sales and operations planning.
  • Work with finance to manage commission schemes and incentives, highlighting potential issues and proposing improvements.
  • Create, source and manage sales training across skills, processes, products and the market.
  • Work with marketing, technology and operations to deliver exceptional content for sales, that is accessible and digestible, to lever within the sales process.
  • Develop "go to market" models for products and campaigns to ensure sales are updated, clear on activities and understand the materials available to them to support selling.

This job is perfect if you:

  • Possess excellent communication & presentation skills
  • Are analytically minded with demonstrable experience in use of CRM and insight tools including Salesforce analytics, Power B.I., Google analytics.
  • Have strong influencing skills
  • Can identify sales process improvements and train in process
  • Have experience in Sales Operations
  • Have sales or operations experience selling IaaS, and an understanding of cloud
  • Are commercially aware with a focus on profitability

In return we are offering:

  • £35,000
  • Car allowance
  • 24 days holiday + public holidays pro rata
  • Pension
  • Death in service 3 x salary
  • Training, on the job and training coursesHealthsheild + perks

This is a great role for someone with strong sales process looking to bring their Sales Operations experience to a dynamic company that truly values its employees - apply today to realise the next step towards your dream job

Date listed: 17/03/2019

Listed Until: 28/04/2019

Location: Manchester, Great Britain

Employment Details: permanent, full time standard full time hours

Yearly Salary: GBP £35000

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