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Junior IT Support Engineer job role in Central London

Here's more info about this full time permanent position in Central London posted by Give A Grad A Go with last applications by May 29th '19

Junior IT Support Engineer

Description: Posted by Give A Grad A Go Ltd -

Looking for IT support graduate jobs in London, and want to work for a renowned investment management firm?

Company profile

In this IT Support Engineer graduate job, you will be joining one of the world's leading investment management partnerships. An expert in delivering superior, long-term investment returns, they have been the recipient of multiple industry awards over the years. Based in the heart of West London, this market-leading company have built up a huge and diverse client base over the last 20 years, which includes several of the world's largest investors.

Job description

In this IT Support Engineer graduate job, you will be supporting the business in all areas regarding technology systems, as well as creating documentation and procedures. The role will see you offering support on all core systems, web services, telephone systems, operating systems and networking. You will be working with all internal staff (including supporting the online teams) to ensure that client journeys are correctly documented and signposted.

Please note: Shift patterns and out of office hours will be required as part of this role.

Key responsibilities

In this IT Support Engineer graduate job, your responsibilities will include:

  • Answering calls to the IT departments and responding to requests as they come through, raising tickets and action
  • Dealing with internal technical issues, printers, headsets, and PC / laptop set ups
  • Providing technical support to internal staff
  • Taking ownership of user problems and being proactive when dealing with user issues
  • Logging issues and maintaining full documentation, plus creating supporting documents where necessary
  • Responding to enquiries from staff and helping them resolve any hardware or software problems
  • Maintaining a log of any software or hardware problems detected

So, what we are looking for?

  • A technical background, ideally educated to a degree level within a computing discipline
  • Excellent interpersonal skills
  • Experience in managing and upgrading hardware
  • Experience using, managing and troubleshooting Microsoft Office 365 (MS Word, Excel and PowerPoint, Admin Portal)
  • Experience using and troubleshooting Outlook (permissions, calendar sharing, and delegation)
  • Previous experience with integrated phone systems

What else is on offer?

  • A competitive starting salary of £25,000
  • The opportunity to take on high levels of responsibility early in your career
  • Plenty of opportunity for progression
  • A social and upbeat working environment
  • Plenty of hands on development from day one!

Looking for IT graduate jobs in London, and want to work for one of the world's leading investment management companies? If you're experienced in managing hardware, apply for this IT Support Engineer graduate job in London today.

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Date Posted: 17/04/2019

Ends on: 29/05/2019

Location: Central London, UK

Employment Type: permanent, full time 35-40 hours

Salary: GBP £25000

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Junior IT Support Engineer role in Central London job.

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