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IT Support Assistant job, City of London

A full time permanent job role in City of London placed by Financial Lifestyle Management closing on 26-03-2019

IT Support Assistant

Description: Uploaded by Financial Lifestyle Management LTD - About us

We are a fast-growing wealth management company based in the heart of the city. We have over 1,000 clients and provide comprehensive advice on a range of issues, including pension, mortgage advice and tax-planning. Our main purpose is to make lives better, and we pride ourselves on our long-lasting client relationships and brilliant career opportunities. We aim to be one of the best businesses to work for in London and believe our culture makes us stand out.

The opportunity

This is a brilliant opportunity for an enthusiastic individual looking to start their career in IT. We are looking for a driven, committed, well -presented individual to join our expanding business. This is a support role, which will involve troubleshooting any IT issues that may occur within the business and helping to set up and maintain IT infrastructure. A successful applicant will have great attention to detail, a strong work ethic and be able to work and solve problems independently.

You will receive structured and on the job training from our Technical Ops Manager, Luke.

Main responsibilities*:
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Providing technical support across the company
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing, evaluating and reporting on new technology
  • Supporting roll outs of new technology and assisting with migrations
  • Liaising with third-parties to find solutions
  • Writing and maintaining procedural documentation

*this list is not exhaustive

Required skills:
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to work and find solutions independently
  • An ability to prioritise
  • Attention to detail
  • Competent using all Office 365 software
  • £ Competitivesalary
  • Annualbonus
  • PMI after qualifyingperiod
  • Pension after 3 months
  • Sell holiday for cash
  • Birthday Lie in
  • Gym and active discounts
  • Ad-hocincentives

Posted on: 12/02/2019

Listed to: 26/03/2019

Location: City of London, UK

Type of Employment: permanent, full time ~37 hours pw

Salary Amount: GBP £negotiable

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IT Support Assistant role in City of London job.

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