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Case Manager Mortgage Administrator role in Norwich

Information about this full time permanent position in Norwich posted by Charwin Private Clients which finishes on April 28th 2019


Case Manager Mortgage Administrator

Description: Posted by Charwin Private Clients -

We currently have vacancies for Case Managers in our mortgage broker firm based in the grounds of Norwich Cathedral. We help customers from all over the UK with their mortgage and insurance needs.

The team are hard working and focused on delivering excellent service to our customers. We have a fantastic reputation throughout the UK, not only with our customers (TrustPilot 5 Star Rating) but within the industsry itself. The office atmosphere is busy, friendly and supportive with progression encouraged where sought. Free food, drinks and refreshments are available all day.

We are looking to add individuals to consistently deliver high standards of service, accuracy and efficiency.

Responsibilities Include:

  • Prepare welcome packs requesting customer documents
  • Complete a review check of each case before an application is submitted and liaise with clients for missing information
  • Submit new mortgage applications on behalf of clients and advisers
  • Manage a personal caseload of mortgage applications, ensuring they progress to completion accurately and efficiently, working with lenders, solicitors, customers and advisers
  • Update clients throughout the customer journey
  • Draft suitability reports on behalf of advisers

Key skills:

  • Excellent organisational skills
  • Competent in the use of Microsoft packages including outlook, word and excel
  • You will have the ability to prioritise your workload and work to deadlines
  • You will have excellent communication skills
  • Attention to detail
  • Confident in the use of telephone
  • Problem solver with can do attitude
  • Able to adapt to system and process changes
  • The ablility to multi-task and prioritise
  • A geniune personality that reflects our values

If you think you can make a difference and love getting involved, we would like to hear from you.

To apply please provide your CV along with brief cover letter and we will get back to you ASAP

Date Posted: 17/03/2019

Applications Until: 28/04/2019

Location: Norwich, UK

Employment Type: permanent, full time 35-40 hours

Salary: GBP £16250


Additional Norwich Job Vacancies:

Case Manager  Mortgage Administrator role in Norwich job.

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