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Administrator role, Watford

This is a permanent position posted by S.TWO


Administrator

Description: Job from: S.TWO -

Job title:                            Administrator

Hours:                               9 – 5, Monday to Friday

Contract type:                  Permanent

Salary:                               £24,000 - £27,000

JOB OVERVIEW

The Administration Officer is responsible for general administrative duties within the business.

This role will involve liaising with internal and external clients to ensure timely and accurate delivery of administrative requirements for both the business and our clients.

Responsibilities

  • Deliver first class day to day administration and provide excellent customer service for our clients

  • Support Managers with the daily delivery of client requirements to ensure effective operational performance, achievement of quality and customer care targets, as well as complying with industry and legislative standards where necessary

  • Manage often complex or volume client or internal queries relating to the timely provision of our services.

  • Building and maintaining internal and external relationships

  • Maintain accurate data records

  • Keep up to date with legislative changes and statutory regulations

  • Regularly review all processes and procedures to ensure they are current to the business operating model

  • Ensure all queries are responded to in a timely manner, when required via letter, e-mail and telephone

  • Contributing to or assisting on projects, such as data cleanse exercises

Requirements

  • Excellent communication skills

  • Minimum 2 years’ experience in an administrative role

  • Data entry experience

  • Strong customer service experience

  • Strong attention to detail

  • Able to work following procedures and processes

  • Positive attitude

  • Able to work within a team as well as independently

  • Proficient on Microsoft Office

Listed on: 17/04/2019

Listed to: 15/05/2019

Location: Watford, United Kingdom

Type of Employment: permanent, full time ~37 hours

Salary Amount: GBP £24000


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