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Account Manager job, Tonbridge

More information about this full time temporary job role in Tonbridge listed by REED closing on 15-05-2019


Account Manager

Description: Uploaded by REED -

Main Objective:

To assist with the roles of the Sales Director and Sales Managers. To coordinate all aspects of Sales Support, in particular with supplying up to date and accurate product information. To deal with incoming customer enquiries and all aspects of sales support.

Primary Duties & Responsibilities:

• Plan, prepare for and attend UK & International Trade Fairs, (including annual Nuremberg Toy Fair) including booking accommodation, travel and restaurants and organising shipment of goods and catalogues

• Plan UK & Export sales visits and attend as sales representative, where required

• Create product presentations for sales visits

• Manage all new product information and customer pricing for UK and Export customers

• Maintain customer databases and mailing lists

• Maintain product database, updating with new specification information for new products

• Keep customers updated on any changes to products or discontinued lines

• Complete and return all Tender submissions. Monitor the relevant forums to check for any new relevant tenders that are published

• Manage sales analysis reports via ProfitPlus and Sales Vision for all customers

• Attend and assist with photo shoots

• Liaise with the Marketing team to keep the image bank and website images up to date

• Respond to all website queries, enquiry forms and catalogue requests

• Ensure copies of customer’s catalogues are obtained for office reference

• Assist with the proofing of Commotion catalogue and other marketing documentation.

Other Duties & Responsibilities:

• Provide cover and assistance for other colleagues in the Customer Service Team, including the processing, dispatching and invoicing of orders

• Point of contact for incoming calls and dealing with customer enquiries

• Undertake any duties that are reasonable and within your ability as requested by the Managing Director or other Manager

• Carry out any further duties necessary to increase the efficiency and effectiveness of the Customer Service & Sales Support team

Posted on: 15/04/2019

Applications Until: 15/05/2019

Location: Tonbridge, UK

Type of Employment: temporary, full time ~37 hours

Salary Amount: GBP £19500


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